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product image not displaying

Hi,

I installed a new website and when i add a new product and upload an image, the product gets registered but the image (both the thumbnail and the big image in product details) do not show up. the file never gets uploaded!
on the same server i host another website that works just fine!
when i ftp into the server i see the file is not uploaded where it should be so its not displaying it!

anyone had such an error?

Thanks
Ben

Asked by: ariban99
on February 13, 2015

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Yes, you have to add the image into the media area first, then you add it to the product.

Julie Hall
Answer by: Julie Hall
Posted: Feb 16, 2015